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Subscription features
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Basic
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Pro
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Enterprise
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Features
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Up to 2 staff members, Up to 3 locations, 1 market, Up to 2 menus
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Up to 5 staff members, Up to 5 locations, Up to 3 markets, Up to 5 menus
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Unlimited staff members, Unlimited locations, Unlimited markets, Unlimited menus
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Payments
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Online
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Via Square
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Via Square
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Via Square
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In-Person
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Via Square
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Via Square
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Via Square
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Integrated omni-channel & subscription processing
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2.5% on transactions
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2.5% on transactions
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<2% on transactions
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Shipping
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Discounts up to 60% with USPS & UPS
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Ecommerce website
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Standard page templates
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Menu & product configurations & store setup
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Pre-built content page layouts
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Customizable forms & content pages
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Marketing & Customer Relationship Management
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Promotions & upselling
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Loyalty program
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Refer-a-friend
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Google Analytics
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Share-a-sale affiliate marketing
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Facebook ads integration
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Pre-built email/SMS campaign templates
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Customizable email/SMS campaign templates
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Iterable Marketing Automation
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Fulfillment
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3rd party delivery
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In house delivery management
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Operations
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Supplier portal
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API data access
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Custom website domain
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Internal user account management
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Support services
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Email support
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24/7
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24/7
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24/7
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Slack & chat support
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Phone support
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Response time (P1)
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6 hours
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3 hours
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1 hour
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Response time (P2)
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24 hours
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12 hours
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6 hours
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Response time (P3)
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36 hours
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24 hours
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8 hours
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Customer Success
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Guided onboarding & setup
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Account review meetings
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Monthly
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Weekly
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Quarterly business review
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Partner Program
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Strategic consulting
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$1,500
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12 hours / mo included
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20 hours / mo included
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Custom development
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Scoped & billed at $200/hour
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Subscription features
|
Basic
|
Pro
|
Enterprise
|
Features
|
|||
Up to 2 staff members, Up to 3 locations, 1 market, Up to 2 menus
|
Up to 5 staff members, Up to 5 locations, Up to 3 markets, Up to 5 menus
|
Unlimited staff members, Unlimited locations, Unlimited markets, Unlimited menus
|
|
Payments
|
|||
Online
|
Via Square
|
Via Square
|
Via Square
|
In-Person
|
Via Square
|
Via Square
|
Via Square
|
Integrated omni-channel & subscription processing
|
2.5% on transactions
|
2.5% on transactions
|
<2% on transactions
|
Shipping
|
|||
Discounts up to 60% with USPS & UPS
|
|
|
|
Ecommerce website
|
|||
Standard page templates
|
|
|
|
Menu & product configurations & store setup
|
|
|
|
Pre-built content page layouts
|
|
|
|
Customizable forms & content pages
|
|
|
|
Marketing & Customer Relationship Management
|
|||
Promotions & upselling
|
|
|
|
Loyalty program
|
|
|
|
Refer-a-friend
|
|
|
|
Google Analytics
|
|
|
|
Share-a-sale affiliate marketing
|
|
|
|
Facebook ads integration
|
|
|
|
Pre-built email/SMS campaign templates
|
|
|
|
Customizable email/SMS campaign templates
|
|
|
|
Iterable Marketing Automation
|
|
|
|
Fulfillment
|
|||
3rd party delivery
|
|
|
|
In house delivery management
|
|
|
|
Operations
|
|||
Supplier portal
|
|
|
|
API data access
|
|
|
|
Custom website domain
|
|
|
|
Internal user account management
|
|
|
|
Support services
|
|||
Email support
|
24/7
|
24/7
|
24/7
|
Slack & chat support
|
|
|
|
Phone support
|
|
|
|
Response time (P1)
|
6 hours
|
3 hours
|
1 hour
|
Response time (P2)
|
24 hours
|
12 hours
|
6 hours
|
Response time (P3)
|
36 hours
|
24 hours
|
8 hours
|
Customer Success
|
|||
Guided onboarding & setup
|
|
|
|
Account review meetings
|
|
Monthly
|
Weekly
|
Quarterly business review
|
|
|
|
Partner Program
|
|||
Strategic consulting
|
$1,500
|
12 hours / mo included
|
20 hours / mo included
|
Custom development
|
|
|
Scoped & billed at $200/hour
|
Get a demo of our product to experience all the features and benefits of our system